
What to Expect from 9-1-1 Season 8 Episode 12: Disconnected
Members of the 118 family, particularly Eddie and Maddie, try to adjust to their respective situations on 9-1-1 Season 8 Episode 12, “Disconnected.”
For Eddie, that adjustment comes after his move.
He decides to leave the 118 to be closer to his son Christopher on 9-1-1 Season 8 Episode 8, “Wannabes,” and makes the move from Los Angeles, California, to El Paso, Texas, on 9-1-1 Season 8 Episode 10, “Voices.”

9-1-1 Season 8 Episode 11, “Holy Mother of God,” focuses more on Buck’s reaction to Eddie’s move — as well as Bobby’s relationships with his mother and brother. So, “Disconnected” is the first time that the show catches up with Eddie, Christopher, and Eddie’s parents in Texas on-screen.
The photos tease family meals, surprise presents, and what appears to be Eddie doing something with his truck. It’s challenging to decipher whether he’s buying a new truck, trading his in for something else, or just chatting with a car salesperson. That’s for 9-1-1 to answer on Thursday!
Meanwhile, the 118 helps a pizza delivery man named Ozzie, portrayed by Supernatural‘s Rob Benedict. The promo video shows that the team will also respond to a structural fire in a high-rise building. Unfortuantely, the 118 may run into problems when it comes to communication with Maddie through dispatch.
After the traumatic event on “Voices,” this 9-1-1 episode finds Maddie experiencing night terrors. She is also dealing with the fact that she may have returned to her triggering work environment too soon.
Here’s everything you need to know about this episode, including the air date, cast, promo, and how to watch.
9-1-1 Season 8 Episode 12 Details
- Title: “Disconnected”
- Air Date: Thursday, March 27, 2025
- Time: 8/7c
- Network: ABC

How to Watch 9-1-1 Season 8 Episode 12
- Live: ABC at 8/7c
- Streaming: Available next day on Hulu
9-1-1 Season 8 Episode 12 Description
Maddie’s return to work proves to be more triggering than expected, as she may have returned too soon. As Eddie struggles to adapt to his new surroundings, Christopher discovers him in an unfamiliar situation.
Guest Stars & Returning Characters
- Main Cast: Angela Bassett, Peter Krause, Jennifer Love Hewitt, Oliver Stark, Kenneth Choi, Aisha Hinds, Ryan Guzman, and Gavin McHugh
- Guest Stars: Bryan Safi, Debra Christofferson, Anirudh Pisharody, Rob Benedict
- Notable Returns: George Delhoyo, Paula Marshall
Promo & Photos
Check out the photos from 9-1-1 Season 8 Episode 12:





















Promo Video:

What are your hopes for this episode of 9-1-1? Share your thoughts with us in the comments below, and be sure to catch up with our review of 9-1-1 Season 8 Episode 11, “Holy Mother of God,” right here.
9-1-1 airs Thursdays at 8/7c on ABC.
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